We find you lower cost electricity rates so that you can spend your energy on what matters, worry free.
We check your electric bill and see what you're currently paying.
We search the market and secure you a lower rate, automatically and for free.
You pay the same bill, with a lower rate and no service interruptions.
We find you lower cost electricity rates so that you can spend your energy on what matters, worry free.
Power bills are complicated, but we’re here to change that. Here’s how we do it.
One of the biggest charges on your power bill is the supply rate. Your electric utility offers a standard supply rate, but there are often hundreds of private rates available - some more desirable than others. Let Arbor secure the right rate for you.
Many supply rates may look nice, but are actually variable rates that can jump up and down over time, leaving you with surprise bills to pay. The rates that Arbor secures are lower and fixed, meaning no surprises, and no hidden fees.
To us, this isn’t just about bills. It's about putting money back in your pocket, automatically, and giving you the freedom to focus on what matters.
Arbor is free to use. When we lower your electric supply rate, the supplier who offers that rate pays us a referral fee. We get paid to save you money.
Absolutely. If you were previously on your utility's default supply rate, you can switch back anytime but keep in mind that the utility's default prices change periodically. If you were on a competitive supply rate with a supplier prior to signing up with Arbor, that specific rate might no longer be available (suppliers update their rates frequently), but you can always switch to any currently available competitive rate in the market or back to your utility's default rate. We keep the process transparent and flexible, giving you control without the complexity. Reach out to our team at support@joinarbor.com and we’ll be glad to assist you with navigating your options.
Once an enrollment with a new supplier is submitted by Arbor on your behalf, you'll receive a confirmation email with the details of your supply plan (price/plan duration/supplier). From there, the new rate will be on your utility bill in the next 1-2 billing cycles. The switch time varies for each utility company. When you switch to a new supplier with a new rate, your utility stays the same.
There's no interruption in your service, and you'll get your bill only from your utility, you'll just see the supplier rate in the supply section of the bill.
Absolutely not! Switching your electric supplier is completely seamless—no new equipment, no installation appointments, no hassle. You get the same reliable electricity through the same utility lines, pay the same utility bill, just with a better supply rate that saves you money. We take care of the complex stuff so you can spend your energy on what matters, not on understanding energy markets.
Moving is stressful enough without worrying about your energy plan. Your current energy account with your electric supplier will terminate upon the end of service at your old address, but don't worry about fees. Most suppliers waive any early termination fees when you move. For complete peace of mind, Arbor provides a guarantee: if you do incur any moving-related fees, we'll reimburse you in full.
To transfer your account to your new address and start saving again - reach out to us at support@joinarbor.com with your new address and utility provider name.
If you switch to a new supply rate through us, one of our energy supply partners gets a new customer and pays us a referral fee from their marketing budget. Because we connect suppliers with so many customers at a low cost, they can pass on those savings to you as lower rates. We never sell your data and we only get paid when you are switched to a new rate.
Our energy supply partners pay us so you don't have to!
Arbor is an app that lowers the price you pay for electricity supply. In states with energy choice (13 states in the NE, Midwest, and Texas), you are able to choose an alternative electricity supplier without changing your utility company. Most people don't know this, so they stick with the default supply plan provided by their utility company which may not be as low as other competitive supply plans available.
Arbor finds and secures lower rates for you, and is available to renters and homeowners. You pay your same usual bill to your utility, but with a lower rate from an electricity supplier vetted by Arbor.
Take 2 minutes to join thousands of other Arbor households lowering their energy costs.