FAQs

Referral promotion

Arbor is running a limited-time referral promotion. For anyone referred between May 1, 2026 and June 30, 2026, you'll each receive $10. Got a lot of friends, or part of a community? Refer as many as you'd like. $10 for you and $10 for them, every time.

Here's how it works:

1. Send your personal invite link to friends, family, and neighbors. They'll use it to create their Arbor account. Log in to find your invite link.

2. Your friend joins through your link and connects their electric utility account.

3. You'll each receive a $10 digital gift card by email within 5 business days.

Start inviting today.

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TX BR230078. ME 2023-00252. MD IR-6483. NH REG 2023-082. OH 23-125153E. IL 23-0681. PA A-2023-3043382. MA EB-571. NJ EA-0727 & PA-0287.

1. The potential savings estimate was calculated through a rate comparison of a customer's new supply rate obtained through Arbor with the default utility rate. It is based on the 85th percentile of all Arbor customers who received a new supply rate plan, annualized based on savings YTD. Actual savings may vary and are not guaranteed. Arbor may receive compensation from suppliers for the services it provides to you. Arbor does not have access to every supplier rate and does not guarantee that the rates available through Arbor are the lowest available at any given time. See Terms of Service for details.

Need help? Visit our FAQ page or contact us at support@joinarbor.com or 888-836-3145, Monday-Friday 9-5 EST. Arbor is located at 1606 Headway Cir STE 9756, Austin, TX 78754.