FAQs

How much cash back will I earn?

Once you successfully link your utility account, you will start earning $10 per month for 12 months. Currently this offer will be good every month until February 28, 2025 and as you have your utility account linked to Arbor. At the end of next February, we’ll send you a new offer!

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Get started on a better electricity rate plan

Take 2 minutes to see what Arbor can secure for you. Over 200,000 households already have.

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ME 2023-00252. MD IR-6483. NH REG 2023-082. OH 23-125153E. IL 23-0681. PA A-2023-3043382. MA EB-571. DE 24-0949. DC EA2024-11. NJ EA-0727 & PA-0287. TX BR260095.

Arbor may receive compensation from suppliers for the services it provides to you. Arbor does not have access to every supplier rate and does not guarantee that the rates available through Arbor are the lowest available at any given time. Savings are not guaranteed. For business accounts, contract specific terms may apply depending on usage and rate class. See FAQ and Terms of Service for details.

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Need help? Visit our FAQ page or contact us at support@joinarbor.com or 888-836-3145, Monday-Friday 9-5 EST. Arbor is located at 1606 Headway Cir STE 9756, Austin, TX 78754.