FAQs

Arbor secures electricity supply rate plans - personalized to you - through our trusted supply partners. These rate plans aren’t available within the traditional energy supply marketplace.

These rate plans may differ from what you see as available on a power switch site, but all rate plans that Arbor secures will be fixed, commitment free, fee-free, and safe from unexpected price hikes.

Here are just a few benefits of switching to a new rate plan through Arbor:

1. Stable Costs: Your new fixed rate plan brings less uncertainty, making financial planning a breeze.
2. No commitments: As always, you’re welcome to drop the rate plan at any time and Arbor will cover any early termination fees (ETFs) incurred. If you keep your Arbor account open, Arbor will continue to look for another better rate plan.
3. Renewals: Upon the expiration of your current rate plan, Arbor will evaluate new rate plans on your behalf and only make a switch when we project you’ll save money over the life of the new plan. If no better plan is available, Arbor will move you back to your utility’s default supply rate.