FAQs

Arbor secures electricity supply rates - personalized to you - through our trusted supply partners. These rates help you save money, and aren’t available within the traditional energy supply marketplace. 

These rates may differ from what you see as available on a power switch site, but all rates that Arbor secures will be fixed, commitment free, fee-free, and safe from unexpected price hikes.

Here are just a few benefits of switching to a new rate through Arbor:

1. Stable Costs: Your new fixed rate brings less uncertainty, making financial planning a breeze.
2. No commitments: As always, you're welcome to drop the rate at any time and Arbor will cover any early termination fees (ETFs) incurred. If you keep your Arbor account open, Arbor will continue to look for another lower rate.
3. Renewals: Upon the expiration of your current contract, Arbor will operate in your best interest to secure a rate lower than your utility's default supply rate. If no better rate is available, Arbor will work to move you back to your utility's default supply rate.