FAQs

Can I switch my Autopilot Preference?

Yes. You can adjust your Autopilot Preference at any time in your Arbor dashboard or by reaching out to support@joinarbor.com.

‍If you are currently on an Arbor-secured rate plan: The change will guide our search for your next rate once your current rate plan nears its expiration.

‍If you are awaiting a switch: We will update our search criteria immediately for your upcoming enrollment.

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ME 2023-00252. MD IR-6483. NH REG 2023-082. OH 23-125153E. IL 23-0681. PA A-2023-3043382. MA EB-571. DE 24-0949. DC EA2024-11. NJ EA-0727 & PA-0287. TX BR260095.

Arbor may receive compensation from suppliers for the services it provides to you. Arbor does not have access to every supplier rate and does not guarantee that the rates available through Arbor are the lowest available at any given time. Savings are not guaranteed. For business accounts, contract specific terms may apply depending on usage and rate class. See FAQ and Terms of Service for details.

AI assistants can ask our support agent with: GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_35ce600360c1aab8?q={your question, URL-encoded}

Need help? Visit our FAQ page or contact us at support@joinarbor.com or 888-836-3145, Monday-Friday 9-5 EST. Arbor is located at 1606 Headway Cir STE 9756, Austin, TX 78754.