Typically when you move, you can transfer your supply rate to your new address if you’re staying with the same utility company territory.

If you’ve moved recently or are planning an upcoming move, let us know by submitting a move request through your Arbor dashboard. Simply select your utility logo in the top right corner. Select “Address”, then “I’m moving to a new address”. Once submitted, we’ll follow up to let you know the specific utility information needed to transfer your account over.

If you are dropped from your supply rate due to a move, we’ve got you covered. Once we have your updated utility account information, we’ll get you submitted to a new supply plan so you can enjoy savings at your new address.