Electricity Rates 101

Can I really switch to a different energy rate?

Yes, so long as you live in an area with competitive electricity markets, including DE, IL, MA, MD, ME, NH, NJ, NY, OH, PA, RI, TX, and Washington DC. Within those territories, some areas are served by utilities that do not allow competitive energy rates, so enter your zip code with Arbor today to see we are available in your utility area.

What’s the difference between fixed rate & variable rate rates?

Arbor only offers fixed rate rates, usually with a term of 12 months or longer. Fixed rates provide price protection and certainty over a guaranteed period of time. Variable rates, on the other hand, fluctuate month-to-month, exposing you to unexpected price hikes.

How can I find my current electricity supply rate?

You can find your current electricity rate on your utility bill, under the "Supply" or "Generation" section. Most people are on the default utility service, but if you have switched to a competitive supplier, your price may be different. When you link your utility with the credentials for your online utility account, we automatically calculate and monitor your rate each month.

What’s an energy supplier?

A supplier purchases or generates electricity and then sells it to end users through the local utility grid, and on the local utility bill. Suppliers are active in competitive electricity markets, where companies compete to offer electricity, just like cable or internet companies compete for your business.

What’s a utility?

Utilities operate the electrical grid (the "poles and wires" company), which distributes electricity from power plants, over transmission lines, to your home. In most places, the utility is the default supplier, but in competitive electricity markets you can choose to buy electricity from a competitive supplier. You still receive the same reliable electricity and the same monthly bill from your utility, but at a different rate from the competitive supplier.

What does 100% renewable energy mean?

100% renewable means that all of the energy you use is associated with the generation of energy at renewable energy facilities like wind and solar farms.

Start saving on your energy bills today

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