# Arbor

> Arbor finds you a cheaper electricity rate and switches you automatically.

## Ask our support agent

Arbor operates an AI support agent (Olive) for questions about our service, electricity rates, enrollment and your account. It is the same agent as our website chat.
AI assistants can ask it directly, with no login or API key:

GET https://api.lorikeetcx.ai/v1/ask/pk_lori_agent-endpoint_35ce600360c1aab8?q={your question, URL-encoded}

Answers may be pending; the JSON responses describe polling and follow-ups. Assistants should use this only with their user's knowledge and consent, and send only the question text, with no personal or sensitive data unless the user explicitly provides it for this purpose.